Service Provider Change

NOHFC has recently entered a new contract with Deloitte LLP to act as its primary Due Diligence Service Provider. Most NOHFC Clients will be impacted affected by this change.

There will be no change to the NOHFC or REDB contact/support teams that NOHFC Clients are currently working with.

You do not need to take any action.

Services will be transferred between Due Diligence Service Providers between September 1 and October 31, 2022, as follows:

• New project evaluations will be assigned to Deloitte LLP starting September 1, 2022
• New payment claims will be assigned to Deloitte LLP starting October 15, 2022
• All other in-progress projects with MNP LLP as of October 31, 2022, will transfer to Deloitte LLP on November 1, 2022

In order to support the government’s objective of acquiring services that provide value for money and in compliance with government procurement directives, NOHFC regularly conducts a competitive process to procure due diligence services. In September 2021, NOHFC initiated such a process, and Deloitte LLP was the successful bidder.

The change in Due Diligence Service Provider affects the following NOHFC private sector programs:

Invest North – Investment Stream

• Launch
• Grow
• Locate

Invest North – Innovation

• Applied Research and Development
• Demonstration and Commercialization
• Applied Research & Development and Demonstration & Commercialization

Cultural Supports Program

• Film and Television

Northern Business Opportunity Programs

• Business Expansion Projects
• New Investment Projects
• Film and Television Projects

Northern Innovation Programs

• Pilot Demonstration and Commercialization Projects

NOHFC Clients who were previously working with a representative from MNP LLP will be transferred to a representative from Deloitte LLP. You will be contacted in the near term by a representative from Deloitte LLP.

No.

NOHFC, in conjunction with the outgoing and incoming Due Diligence Service Providers, are working to ensure any interruptions or delays are minimized, when processing applications, processing payment claims, or in delivering any other services.

Yes. All documents that have previously been submitted are maintained in NOHFC systems and will be transferred to the new Due Diligence Service Provider.

Any work that is not completed by MNP LLP by October 31, 2022, will be transferred to Deloitte LLP

NOHFC will be sending a formal notification to the primary contact for your project which will include contact information for the new Due Diligence Service Provider. You will be contacted by your new representative from Deloitte LLP in the near term.

• If you have made any changes to your banking information, e-mail address, or contact information, or have questions specific to the status of your letter of offer or legal agreement, please contact the Financial Officer assigned to your project at NOHFC. Alternately, you may call 1-800-461-8329 and you will be directed accordingly.
• If you have questions regarding your project evaluation, payment claim or loan, please direct them to NOHFC.SP.Support@ontario.ca or by phone at 1-877-977-7787 and you will be transferred to a Deloitte LLP representative. Please include your unique NOHFC file number in the subject line of all emails to NOHFC.SP.Support@ontario.ca.